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UK Delivery

Standard Delivery - £3.95

Delivered by Royal Mail Tracked®. Fully tracked and usually delivered within 2-4 working days.

Standard Delivery - FREE (Orders £75 & over)

Delivered by Royal Mail Tracked®. Fully tracked and usually delivered within 2-4 working days.

Express Delivery - £5.95

Delivered by Royal Mail. Fully tracked and guaranteed delivery within 1-3 working days.

Please note that delays in the service of Royal Mail are out of our control. If you haven't received your order within this time frame, we ask that you allow an additional 4 working days before you get in touch with us. 

International Delivery

We deliver worldwide. International orders are delivered by DHL and delivery costs are calculated at the checkout before you complete your order. Our delivery costs do not include customs fees (please read below for more information).

For Europe, 10 working days.

For others 16 working days.

Customs Fees

Tallboto is based in the U.K. If you live in a country where duty is payable on goods sent from the U.K, please note that this is not included within the cost of the item. We do not accept responsibility for additional duties and taxes that are incurred when shipping outside of the United Kingdom.

 

How To Return

To request a return, please send an email to hello@tallboto.com. Make sure to include your name, order number and the name of the swimsuit you are returning. Once your return is authorised, you will receive an email with instructions on how to return your order.

Please return all items within 28 days of your order being dispatched. Swimsuits must be in their original condition with all tags, labels and hygiene sticker still attached.

Your refund will be processed within 7 working days of receipt of your parcel. Please DO NOT return your item to us after 28 days as we will not be able to process a refund for you.

Exchanges

We unfortunately do not offer straight exchanges. Instead, reorder another swimsuit on our website and send your unwanted item back to us for a refund.

We aim to process all returns within 7 days of receipt and will notify you via email when it has processed. Refunds exclude all delivery costs. Being a small business, we do not cover return costs and are not liable for undelivered/lost returns, therefore recommend using a tracked service and obtaining the postal receipt. 

Faulty/Damaged Products

If you're not happy with your order, we will try not to cry about it!  In the rare case you receive a faulty or damaged swimsuit, please contact us as soon as possible and we will get this sorted for you. We do not offer replacements or refunds for wear and tear. We encourage you to follow our extensive care-guide to maintain your swimsuits longevity.

 

Washing Guide

We encourage you to wash your Tallboto swimsuit less. Not only will this prolong the life of your swimsuit, but it's also better for the environment. Ensure that you always rinse your swimsuit with clean water after every use to remove any salt or chlorine.

We advise against machine washing swimwear because all that tumbling around causes the fibers to degrade more quickly. If you find that hand washing alone isn't enough, a one-off 'deep clean' in the washing machine may just do the trick. Opt for the eco-setting, on a short cycle 20c. Do not mix with rough fabrics like denim and make sure there are no clothes with zips, buttons or velcro that could catch and pull at the swimsuit. Generally only washing with other swimwear and underwear is best. 

Do not use bleach, bleach-based detergents or softeners. Do not iron or dry clean your swimsuit. Sometimes sunscreen and lotions can cause stains, so just be extra careful where you apply and spray.

 

Drying Guide

Simply hang or lay your swimsuit on a drying rack or a flat surface and leave it to dry. This can be outside or inside, but preferably in a warm and dry environment. 

Do not machine dry your swimsuit. Drying your swimsuit in a tumble dryer or similar will heat up and break apart all the woven fibers throughout the fabric and will dramatically reduce the longevity of your swimsuit.

After use, do not attempt to squeeze the excess water out of your swimsuit by twisting or scrunching it, as this may break the fibers and cause your swimsuit to loose shape. Instead simply roll it in your towel, which should soak up the excess water until you get home. 

Do not leave your swimsuit wet at the bottom of your bag for any period of time as this creates a breeding ground for mould and bacteria. Mould will appear like little black dots which aren't easy to remove and can leave behind permanent stains, especially on lighter fabrics.

 

Chlorine Guide

Polyester is a hardy fabric that is generally very resistant to chlorine if cared for correctly. If you swim regularly in chlorinated pools, we advise alternating between different swimsuits to give each one a break, as well as with following the care instructions detailed below.

Extra care and attention will need to be taken when using your Tallboto swimsuit in a chlorinated pool (this also includes hot tubs or any other chemical-treated water). Always shower before getting into the swimming pool, not only is this recommended from a hygiene perspective but it also helps to dilute the chlorine when it first hits your swimsuit. Rinse with clean water immediately after swimming. Still wet, lay it flat on a towel and gently roll it up. As soon as you get home, rinse through clean water again to ensure you get all the chlorine off, add a little natural detergent (non bleach/ no softener) if you can still smell the chlorine. They lay it flat to dry.

 

What not to do after swimming in chlorine. 

Don't wait until you get home to rinse - we advise rinsing your swimsuit immediately after swimming because if chlorine is left on your swimsuit for an extended period of time it will begin to break down the fabric resulting in loss of stretch and thinning of fabric. Swimming each week and not rinsing the chlorine off entirely each time will cause the swimsuit to break down much quicker.